At Jetty Road Cycles, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By accessing or using our website, you consent to the terms of this Privacy Policy.

Collection of Personal Information:

We may collect personal information from you when you visit our website, make a purchase, or contact us for support or inquiries. This information may include your name, email address, phone number, and shipping address. We collect this information to fulfil your orders, provide customer support, and improve our services.

Use of Personal Information:

We use your personal information to process and deliver your orders, communicate with you about your orders and inquiries, and provide you with information about our products and promotions. We may also use your information to improve our website, customize your shopping experience, and analyse trends and statistics. 

Disclosure of Personal Information:

We may disclose your personal information to third-party service providers who assist us in operating our website, processing payments, and delivering orders. These service providers are obligated to protect your information and are not authorised to use or disclose it for any other purpose. This usage may include sharing of data across software including our website platform Shopify, our shipping software, with our suppliers, and with our postage and courier partners, only so far as required to facilitate your orders, facilitate communication with you including marketing communication, operate our business, and other associated purposes. 

Security of Personal Information:

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Retention of Personal Information:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Access and Control of Personal Information:

You have the right to access, update, and correct your personal information. You may also request the deletion of your personal information, subject to applicable legal requirements. To exercise these rights, please contact us using the information provided below.

Contact Us:

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us:

Jetty Road Cycles

Email: info@jettyrdcycles.com.au

Phone: (03) 5981 1132

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised version will be effective immediately upon posting. Please check this page periodically for updates.

Workshop and Repairs

Bike Servicing at Jetty Road Cycles

Expert servicing from our qualified mechanics in Rosebud. We work on all brands. Parts are additional to labour prices listed below.

General Service

Keep it rolling - essential tune and safety check

$99 labour
  • Gear tune
  • Brake tune
  • Minor wheel truing
  • Safety check
  • Lube chain and moving parts
  • Inflate tyres
  • Wear check and recommendations
  • Frame and wheels wiped down
  • Test ride
Book this service

Big Premo Service

Deep service for hard-working bikes

$289 labour
  • All Premo Service items
  • Headset service
  • Bottom bracket service
  • Brake flush or replace cables
  • Top up tyre sealant if applicable
  • Replace shift cables
  • Basic parts fitting included
  • Safety check
  • Bike wash and detail
  • Test ride
Book this service

Supremo Service

Full suspension service and complete overhaul

$589 labour
  • All Big Premo Service items
  • Fork lower leg service
  • Shock air can service
  • Front and rear hub service
  • Dropper post service
  • Replace shift cables and housings
  • Bleed hydraulic brakes
  • Check bearings and linkages
  • Safety check
  • Bike wash and detail
Book this service

All prices are labour only. Parts additional. Prices include GST.


Suspension Servicing

In-House Suspension Servicing

Performed by our qualified suspension technicians. All prices are labour only - parts additional.

Fork 50hr Service

Plus parts

$110

Shock 50hr Service

Plus parts

$90

Fork and Shock 50hr Combo

Plus parts - save vs individual

$189

Fork Rebuild

Plus parts

$279

Shock Rebuild (Air)

Plus parts

$279

Shock Rebuild (Coil)

Plus parts

$239

Dropper Post Service

Plus parts

$90

Fork, Shock (50hr) and Dropper Post Combo

Plus parts - best value

$279

Individual Repairs

Common Add-Ons and Repairs

Not sure what you need? Call us on 03 5981 1132 and we will sort you out.

Puncture repair (tube remove and replace)$15
Tyre change$15
Cable install (external)$25
Cable install (internal)$50
Wheel true (per wheel)$35
Wheel build (labour)$120
Brake lever bleed (each)$25
Brake flush (each)$50
Chain install$15
Brake pads install$15
Bike build from box$149
Electric Bike build from box$199
Hourly labour rate$140/hr

FAQs

Common Questions

Do you service all brands of bike?

Yes - we work on all brands and types of bicycle, regardless of where it was purchased. If you are not sure whether we can help, just give us a call.

How long will my service take?

Most services are completed within 2-3 business days. During busy periods it may be slightly longer. We will give you an honest estimate when you drop the bike off. If you need it back urgently, let us know and we will do our best to accommodate you.

Do I need to book in advance?

Bookings are recommended, especially during peak season. You can book online via the button above, or call us on 03 5981 1132 to arrange a time.

Do you service electric bikes?

Yes. We service all types of electric bikes. Please mention your eBike system (Bosch, Shimano EP8, Bafang and so on) when booking so we can allocate the right time and tools.

Can you install parts I have bought elsewhere?

Yes - we are happy to fit parts sourced elsewhere. Our standard hourly labour rate applies. That said, if you contact us before purchasing we may be able to match the price and save you the hassle.

How often should I service my bike?

We recommend a General Service at minimum once a year for casual riders. If you ride regularly or in wet or muddy conditions, every 6 months is better. Suspension components typically need servicing every 50 hours of riding regardless of how the bike feels.

🔧 Expert mechanics All brands serviced
📍 Rosebud, VIC Mornington Peninsula
📞 03 5981 1132 Call us anytime
GST included No hidden fees