At Jetty Road Cycles, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By accessing or using our website, you consent to the terms of this Privacy Policy.
Collection of Personal Information:
We may collect personal information from you when you visit our website, make a purchase, or contact us for support or inquiries. This information may include your name, email address, phone number, and shipping address. We collect this information to fulfil your orders, provide customer support, and improve our services.
Use of Personal Information:
We use your personal information to process and deliver your orders, communicate with you about your orders and inquiries, and provide you with information about our products and promotions. We may also use your information to improve our website, customize your shopping experience, and analyse trends and statistics.Â
Disclosure of Personal Information:
We may disclose your personal information to third-party service providers who assist us in operating our website, processing payments, and delivering orders. These service providers are obligated to protect your information and are not authorised to use or disclose it for any other purpose. This usage may include sharing of data across software including our website platform Shopify, our shipping software, with our suppliers, and with our postage and courier partners, only so far as required to facilitate your orders, facilitate communication with you including marketing communication, operate our business, and other associated purposes.Â
Security of Personal Information:
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
Retention of Personal Information:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Access and Control of Personal Information:
You have the right to access, update, and correct your personal information. You may also request the deletion of your personal information, subject to applicable legal requirements. To exercise these rights, please contact us using the information provided below.
Contact Us:
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us:
Jetty Road Cycles
Email: info@jettyrdcycles.com.au
Phone: (03) 5981 1132
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised version will be effective immediately upon posting. Please check this page periodically for updates.
Book Your Service From Anywhere, Anytime...
General Service
- Gear Tune
- Brake Tune
- Minor Wheel Truing
- Safety Check
- Bearing Adjustments
- Lube Chain & Moving Parts
- Inflate Tyres
- Wear Check & Recommendations
- Frame & Wheels Wiped Down
- Test Ride
Premo Service
(All General Service Items PLUS)
- In Depth Wheel Truing
- Drive Train Strip and Degrease
- Safety Check
- Bike Wash & Detail
- Test Ride
Big Premo Service
(All Premo Service Items PLUS)
- Headset Service
- Bottom Bracket Service
- Brake Flush or Replace Brake Cables
- Top Up Tyre Sealant (If applic)
- Replace Shift Cables
- Basic Parts Fitting Included
- Safety Check
- Bike Wash & Detail
- Test Ride
Supremo Service
(All Big Premo Service Items PLUS)
- Fork Lower Leg Service (Plus Parts)
- Shock Air Can Service (Plus Parts)
- Front & Rear Hub Service (Plus Parts)
- Dropper Post Service (Plus Parts)
- Replace Shift Cables & Housings (Parts Included)
- Replace Dropper Cable or Bleed (Parts Included)
- Remove & Clean Linkage Bolts, Re-grease & Torque
- Check Wear In Linkage Bearings & Replace (If Applic) (Plus Parts)
- Safety Check
- Bike Wash & Detail
- Test Ride
General Service
Premo Service
Big Premo Service
Supremo Service
- Gear Tune
- Brake Tune
- Minor Wheel Truing
- Safety Check
- Bearing Adjustments
- Lube Chain & Moving Parts
- Inflate Tyres
- Wear Check & Recommendations
- Frame & Wheels Wiped Down
- Test Ride
(All General Service Items PLUS)
- In Depth Wheel Truing
- Drive Train Strip and Degrease
- Safety Check
- Bike Wash & Detail
- Test Ride
(All Premo Service Items PLUS)
- Headset Service
- Bottom Bracket Service
- Brake Flush or Replace Brake Cables
- Top Up Tyre Sealant (If applic)
- Replace Shift Cables
- Basic Parts Fitting Included
- Safety Check
- Bike Wash & Detail
- Test Ride
(All Big Premo Service Items PLUS)
- Fork Lower Leg Service (Plus Parts)
- Shock Air Can Service (Plus Parts)
- Front & Rear Hub Service (Plus Parts)
- Dropper Post Service (Plus Parts)
- Replace Shift Cables & Housings (Parts Included)
- Replace Dropper Cable or Bleed (Parts Included)
- Remove & Clean Linkage Bolts, Re-grease & Torque
- Check Wear In Linkage Bearings & Replace (If Applic) (Plus Parts)
- Safety Check
- Bike Wash & Detail
- Test Ride
In-House Suspension Servicing
Fork 50hr Service (Plus Parts) $110
Shock 50hr Service (Plus Parts) $90
Fork & Shock 50hr Combo (Plus Parts) $189
Fork Rebuild (Plus Parts) $279
Shock (Air) Rebuild (Plus Parts) $279
Shock (Coil) Rebuild (Plus Parts) $239
Dropper Post Service (Plus Parts) $90
Fork, Shock (50hr) & Dropper Post Combo (Plus Parts) $279
Meet Our Service Technicians
Welcome to our Bike Service Department, where passion meets precision!
Mark and Will are our dedicated team of skilled technicians and they are committed to keeping your bike running smoothly.
With years of experience and an excessive knowledge of various bike brands and models, you can trust that your bike is in good hands and will receive comprehensive maintenance and repair services that can be tailored to meet your specific needs.
Whether you are a casual rider, cycling enthusiast or downhill shredder, you will receive expert care, using high quality tools and components.
Mark and Will share your passion and joy of bikes and are here to offer expert advice and a professional service.
Meet Our Service Technicians
Welcome to our Bike Service Department, where passion meets precision!
Mark and Will are our dedicated team of skilled technicians and they are committed to keeping your bike running smoothly.
With years of experience and an excessive knowledge of various bike brands and models, you can trust that your bike is in good hands and will receive comprehensive maintenance and repair services that can be tailored to meet your specific needs.
Whether you are a casual rider, cycling enthusiast or downhill shredder, you will receive expert care, using high quality tools and components.
Mark and Will share your passion and joy of bikes and are here to offer expert advice and a professional service.